SERVICE & WARRANTY
The company provides a one-year warranty on all its products.
/ WARRANTY REPAIR /
/ 01
Malfunctions caused by manufacturing defects.
/ 02
Malfunctions caused by the use of substandard materials or improper manufacturing.
/ 03
Malfunctions of the equipment caused by any reason other than misuse, improper storage, physical damage, or those listed in the "Non-Warranty Cases" section.
/ NON-WARRANTY CASES /
/ NON-WARRANTY CASES /
/ NON-WARRANTY CASES /
/ 01
The serial number of the equipment submitted for warranty service does not match the serial number specified in the agreement and/or other written agreements (warranty certificate).
/ NON-WARRANTY CASES /
/ 01
The serial number of the equipment submitted for warranty service does not match the serial number specified in the agreement and/or other written agreements (warranty certificate).
/ 02
The presence of foreign objects inside the device, if this is not provided for by the technical documentation and user manual.
/ NON-WARRANTY CASES /
/ 02
The presence of foreign objects inside the device, if this is not provided for by the technical documentation and user manual.
/ 03
Failure to comply with the rules of transportation, storage, and operation of the equipment.
/ NON-WARRANTY CASES /
/ 03
Failure to comply with the rules of transportation, storage, and operation of the equipment.
/ 04
Equipment failure caused by force majeure events and/or the actions of third parties.
/ NON-WARRANTY CASES /
/ 04
Equipment failure caused by force majeure events and/or the actions of third parties.
/ 05
Use of the equipment for purposes other than those for which it was intended.
/ NON-WARRANTY CASES /
/ 05
Use of the equipment for purposes other than those for which it was intended.
/ 06
Mechanical damage to the equipment.
/ NON-WARRANTY CASES /
/ 06
Mechanical damage to the equipment.
/ 07
Damage to the manufacturer's seals if the device case has been opened without authorization.
/ NON-WARRANTY CASES /
/ 07
Damage to the manufacturer's seals if the device case has been opened without authorization.
How to get warranty service?
1
VERIFY WARRANTY COVERAGE
Familiarize yourself with the warranty terms specified in the warranty certificate included with the equipment.
2
CONTACT SUPPORT
Report the warranty claim to an OBRIY support specialist.
3
SEND FOR REPAIR
If the equipment malfunction is covered by the warranty, arrange to send the equipment to the OBRIY service center.
2024 / All rights Reserved
2024 / All rights Reserved